News 5 Investigates: Online shop cheats consumers and Native Americans

tonight a warning about an online Native American jewelry business accused of ripping off customers and cheating a charity that helps Native Americans living in poverty investigative reporter Patrik Nelson spent a month digging into this website and he joins us in studio you found out the wounds go deeper here than just losing a lot of money Rob you’re right it’s really had an impact on our Native American community this is the Native American soul website it claims the cell Native American style jewelry even clothing with a portion of every sale going to help Native Americans in need but consumer protection experts say shoppers are losing money because the products purchased here are never delivered Plus Native American elders tell me that people behind this website our charity cheaters every year in Colorado Springs a culture featured by an online company called Native American soul which sells specialty jewelry and clothing while the website may look legitimate the Better Business Bureau says it’s receiving numerous complaints about the company not delivering the products people ordered a lot of these people when they order products aren’t receiving anything at all which is most scenarios or the people that do receive something or receiving incorrect products and are unable to correct this order get their money back or get in contact with the business whatsoever under the about Us tab Native American soul says it supports Native American rights and promises to send a portion of the proceeds to the Native American Heritage Association that organization helps roughly 45,000 people living on reservations in conditions comparable to third world countries however the Native American Heritage Association tells News five investigates that they haven’t received a single donation from Native American soul we have no contact whatsoever with them and it’s totally false so you guys haven’t seen a dime of this money no the website lists its business address right here in Colorado Springs but when we plugged in the address to our GPS it took – a male centre business a dead end and the BBB says the losses keep adding up probably somewhere in the tens of thousands of dollars lost on people are spending probably a hundred – a couple hundred bucks an order in Colorado Springs Eddie three Eagles has spent his life giving back to people on Native American reservations he was upset to find out a company it’s promising to help Native Americans struggling with poverty and it’s selling false hopes you really don’t realize what the poverty or the hurt or the the harm is done there to the people you know unless you go first time and you look for yourself and see it then you know I mean they’re they’re putting off a big big knife to your heart and soul they’re cutting you Christina Lisa a Colorado college professor of Native American descent believes Native American soul likely chose a Colorado Springs address since our region doesn’t cater to a large Native American population had the company listed an address in your Native American reservations Laza believes the scheme would have been easily discovered you do not have a Tribal Nation here Native American cultural exploitation has become so common in the United States that you don’t tend to see a lot of pushback against this even a lot of pushback from Native Americans themselves eighty three Eagles says his work will continue to try to unify Native Americans from all backgrounds and Colorado Springs to shrink to that point where these people are know like ma’am calling out Native American soul and anyone disparages and the BBB says Native American soul may be operating outside the country possibly in Spain now I did get an email back from Alex a Native American soul here’s a part of what that email said the message from Alex apologizes for any inconvenience and states that he will followup with the shipping carrier with regards to my order clearly I never placed an order and so that means they didn’t read my message about our investigation now our Native American community worked with me on this story and provided me with many verified ways you can get involved and support those in the Native American community who need it the most you can see them all right here this is part of my web store you can find it at always watching out for you Patrick Nelson news 5 investigates

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