Hear breaking news about the RingCentral and Avaya deal, Mitel movement, and future predictions.

Hear breaking news about the RingCentral and Avaya deal, Mitel movement, and future predictions.


Greetings everyone it’s Patrick, Adam, and
Richard coming to you with your weekly Telarus update. We’re up here live in
Snowbird Utah at a beautiful resort. We’ve been hosting Partner Advisory
Councils here all week. In fact downstairs going right now is
our Cybersecurity Advisory Council with our three key sponsors IBM, Vigilant, and
Telarus exclusive RSI-CyberCompass. We’re very excited for cybersecurity.
There’s an enormous amount of opportunity in this space. We’re so glad
to interact with the people that work with Telarus that are super super
focused on security. The conference is going extremely well.
Dominique Singer, our VP of Business Development for cybersecurity is leading
great discussions and if you haven’t talked to him yet I highly advise you do,
so we’re having a great time. We are. We’re picking up from yesterday where we
wrapped on our fourth Contact Center Advisory Council. We brought in our top
partners and talked with them about where the industry is moving. We also
brought in a couple of top providers. We had Talk Desk here with us, Genesys,
Seranova and our exclusive provider Sharpen. They were able to interact
with our partners, present to them on where they’re going, their product
road maps. It’s a great time and I think our partners learned a lot from each other.
We also learned a lot from them. We’re going to continue to evolve that
portfolio based on their feedback. You know big news this week in the UC
space. I actually got the privilege of sitting in the analyst conference for
RingCentral and the CEO, Vlad got on stage and announced a partnership with
Avaya. The Avaya CEO then stood up and they jointly talked about this
transaction. Now this may seem on the surface much like the Mitel, Talk Desk
transaction however if you look at the details it’s very different. What’s
happened is RingCentral has actually become a six percent shareholder of Avaya because of the dollars are putting in. 125 million. An additional three hundred
and seventy five million dollars going in as prepayments and what looks like
joint technology development. Now to speculate a little bit because I haven’t
been told so I can speculate my guess is they’ll probably working together on
contact center technology because that’s a space that Avaya has a top spot and is
working to hang on to that. Also RingCentral is
eager to continue growing in that space as UC and Contact Center come
together. Now if you look at that deal what’s going on is a huge win for RingCentral because now they’re going into the Avaya base. Avaya UC will be now
be powered by RingCentral. That’s great for RingCentral because it’s a user
base of a hundred million users compared to RingCentral’s 2 million. That’s huge.
For Avaya it plugs a big gap in portfolio. They can now sell a complete
package to their customers and focus on development in their other categories
like you like CC and hybrid. Now what that means for agents of course what’s
most important to all of us is that you can sell both. So you can now sell into
that Avaya users base with the Avaya brand and this is partner friendly. We’ve
got access to it at Telarus so you can sell either way so good news for us
overall but that’s a big win for RingCentral and I think a big closing of the
gap for Avaya that we’re seeing there. Next we saw Rich McBee leave Mitel and
we saw the new CEO, Mary is actually the former CEO of Polycom that was then she
packaged that company up for sale to Plantronics. Do we care about this?
Absolutely we do because Rich McBee came and brought that company together. A lot
of M&A, a lot of transactions there. Brought ShoreTel, consolidated some of
that industry and then split the company in two to focus on UC and equipment. I
think we’re gonna see now with this change taking place as the new CEO
comes in and her background much more operationally focused. I think we’re
gonna see her tuning in the operations and I think we’re gonna see a lot of
change over at Mitel, so very much looking forward to that. We still believe
Mitel will be very partner focused, very partner centric, and we’ll continue to
hold conversations with them about their changes and we will chat with you
about them. That’s all for this week. Take care. We’re gonna enjoy the remaining
time we have in Snowbird with the Partner Advisory Council. We’ll talk to you next
week. See you everybody.

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